Data includes your computer network, internet service, and all associated devices. IMC has the ability to not only solve data network problems but also explain options and solutions in terms that our clients can understand.
Desktop Support
Not every business is large enough to fund a full time IT position, but every business requires technology. What can a small to medium-sized business owner do? Get Premier Service Coverage from IMC Business Network Support and immediately gain access to our friendly, knowledgeable, and locally staffed help desk. Your coverage includes:
- 8 X 5 telephone help desk support;
- 24 X 7 server monitoring and support;
- Remote login support;
- Onsite support;
- Emergency recovery from virus attacks;
- Desktop malware clean up and optimization;
- Weekly checks of backup, email security, and virus protection;
- Weekly Microsoft update review and installation;
- Upgrade and consulting services; and…
- No surprise bill with one low monthly cost!
Network Design and Installation
Want to access your Sage/Peachtree or QuickBooks data from all of your locations? Need to brand your email with your business name and have secure access from any device? Contact IMC Business Network Support. We can design a secure and reliable network that supports locally stored mailboxes and your business’s accounting program.
Security/Compliance
Are you confident in the security of your data? What about your customer’s personal information? Need to adhere to more stringent compliance requirements? IMC Business Network Support can design a reliable multi-tiered security plan for any business that provides you with spam filtering, firewall, and real-time virus protection. Add our Premier Service Coverage and IMC will monitor and maintain your threat protection as well.
Backup
Are you maintaining data backups? Onsite? Offsite? Both? IMC Business Network Support will create a backup plan based on your business needs. No more carrying tapes or drives home. If you already have a backup, when was the last time someone tested its integrity? Add our Premier Service Coverage and IMC will not only design and install a seamless backup protocol, but we’ll also monitor it 24 X 7 as well.